Samples basket

Asia Pacific

North America

Middle East, North Africa and India

Support

Technical information

Find more information and support here, including, technical documents, BIM components and much more.

Altro technical services

Our technical services team can offer you solutions and information on different installation techniques, substrates and other possible issues.

MyAltro Tech Hub

Register with MyAltro to save and send your favourite technical documents, blogs and videos.

Training centre

Our in-house training will show you the correct way to install our products and provide extra little hints and tips.

Specification writing

We are always happy to either help you write your specifications or completely write them for you and take responsibility for them.

Installation guidance

Discover best practice guidance about how to install our flooring and walling products.

Guarantees

Register for your Altro product guarantees. We offer guarantees of up to 30 years.

Cleaning and maintenance

Our technical services team can offer you solutions and information on different installation techniques, substrates and other possible issues.

Sustainability

Build better futures: we are committed to reducing our carbon footprint, increasing our sustainability activities, and advancing our environmental, social and ethical performance.


At Altro, we are committed to providing exceptional support for all your flooring and wall cladding needs. Whether you’re an architect, designer, contractor, or end-user, our dedicated team is here to assist you every step of the way. From product selection and technical advice to installation guidance and aftercare, we offer comprehensive support to ensure your projects are successful.

Our support services include:

  • Technical documentation: Access a wide range of technical data sheets, specifications, and installation guides.
  • Customer care: Reach out to our friendly customer care team via phone, email, or live chat for prompt assistance.
  • Expert consultation: Get personalised advice from our experienced professionals.
  • Training and resources: Find out how to attend our training school, request a guarantee or read our FAQs.

We are passionate about creating a great experience for our customers. If you have any questions or need assistance, please don’t hesitate to contact us. We’re here to help!