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Altro provide high-quality solutions across a range of flooring products and wall cladding for a variety of sectors.
Altro provide high-quality solutions across a range of flooring products and wall cladding for a variety of sectors.
Altro provide high-quality solutions across a range of flooring products and wall cladding for a variety of sectors.
Whether it’s a large hospital, care home or community healthcare centre, you can provide inspirational rooms that don’t just perform and look good but also take hygiene and the safety of your people, patients and residents seriously.
Whether it’s a commercial kitchen or a work’s cafeteria, a five-star hotel or a chain of restaurants and cafes, safety, hygiene, the ease and speed of installation and cost are all top of mind when working with our customers.
When it comes to social housing and home adaptations, the way a home looks is just as important as how it functions.
We partner with designers, companies and industry experts to provide floors, walls and doors solutions across a number of specialist sectors, each with particular challenges.
Altro's technical services teams are here to help you, wherever you are. They have detailed knowledge of substrate technology and any possible issues that might arise. They can offer you solutions and information on different installation techniques. So, whether you are a contractor, architect, designer or end user, if you need them, please get in touch.
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Experience Altro floors and walls in real-time with Insta-space.
Effortlessly visualise shades and communicate design ideas using your own photo.
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Visit our London, Manchester, and Glasgow Showrooms and also our Possibilities Studio here at Altro Letchworth. Be inspired, explore our samples, and meet with our consultants for design, technical, and specification advice.
Showcasing our services and solutions in a variety of real-world applications, our commercial flooring, walling and doorsets case studies display how Altro’s products can be used to address industry-specific issues across a range of sectors.
Altro Custom floors and walls allow you to design for areas where looks not only count, but can positively affect the views and even the wellbeing of the people who live, work or visit. Imagine classrooms with floors that look like grass or sand; Mexican restaurants with beautiful views of the Mayan Riviera on the walls, or a cutting-edge fashion shop with modern art running from floor to ceiling.
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This innovative system harnesses modern technology to deliver unparalleled assistance to customers while also making significant strides in reducing the company's carbon footprint.
Traditionally, technical support often involved lengthy phone calls or onsite visits, resulting in both time-consuming processes and substantial carbon emissions from travel. However, Altro Technical Services recognised the need for a more efficient and environmentally friendly solution.
With the implementation of the new video call triage process, UK customers can now connect with Altro's team of technical experts virtually, utilising video conferencing technology to troubleshoot issues and provide real-time assistance. This not only accelerates the resolution process but also eliminates the need for unnecessary travel, thereby cutting down on carbon emissions associated with traditional support methods.
"Our goal at Altro has always been to deliver exceptional support to our customers while minimising our environmental impact," said Adam Buxey, European Technical Services Manager at Altro. "By using video call technology, we can offer timely and personalised assistance to our clients, all while significantly reducing our carbon footprint."
The benefits of this new approach extend beyond just efficiency and sustainability. By conducting virtual triage sessions, Altro can reach a wider customer base, irrespective of geographic location, and provide tailored solutions tailored to each customer's needs.
The video call triage process allows for a more immersive and interactive support experience, as customers can visually demonstrate their technical issues to the experts, leading to faster problem-solving, and increased customer satisfaction. And of course, we will still visit site when necessary and appropriate to the support required.
The launch of the video call triage process is part of Altro's commitment to innovation, sustainability, and putting our customers first, positioning the company at the forefront of the industry's evolution towards more efficient and eco-friendly practices.